reviews wondershare video converter free

This is the reason our support guide you subcribe to a plan for UniConverter 13 separately or go on using Wondershare UniConverter without doing any extra payment. Perpetual license users of Wondershare UniConverter need to pay for the upgrade. Kindly note that Wondershare UniConverter 13 is a brand-new product that is different from Wondershare UniConverter. Wonershare values each customer's benefits and we'd love to help you out. Firstly, I would like to present our deepest apologies for the inconvenience that caused. Your patience is highly appreciated! - Thanks for sharing your experience. They have put your case to 1st priority and will take care of you via email soon. Please don't worry, I’ve already escalated your case to our senior support team. Updates: Thanks for reaching back to us here. Reply from Wondershare Updated Feb 23, 2022 I would have expected that once I had activated the app I should not need to keep going through the activation procedure (which by the way takes that long to connect it times out.Sorry Wondershare but after years of good service I am beginning to think my original post on this was correct It opens up with the trial version with the pricing note next to my account log in in the top right hand corner.

I thought the issue I had with this product had been sorted however I now find that every time I try to access the program (which by the way I have purchased the full version). I am now happy with the result and am evaluating the add ons which require a subscription after 6 months.

As I have always had good support from them I suspect somewhere along the line there has been a server error preventing access which is now clear. However I gave it a final try and this time was able to successfully sign in to my account and activate. ( I had already purchased it to get the full version). suggesting that this was a completely new app and as such required a payment. Following this review I had a speedy response to it from Wondershare. All the good customer support I received from them previously seems to have disintegrated with time. Ok I had a discount so saved me some cash which looks like I will need to put it down to experience and just stick with version 12. I have tried live chat ( which is hopeless) and emails but get no response. In attempting to log on I wait a while then get a problem connecting message. It is only the trial version until you log on to your account. I already had version 12, but thought I would go for the advertised improvements in version 13.

Reviews wondershare video converter free